This Privacy Policy describes how Higher, LLC collects, uses, discloses, and protects your personal information when you use our website, mobile app, and services.

By using the Service, you agree to the terms of this Privacy Policy.

1. Definitions

  • "Personal data": Information identifying an individual.
  • "Processing": Any operation on personal data.
  • "Non-custodial": Higher does not hold your private keys or assets.
  • "Service providers": Third-party entities processing data on our behalf.
  • "Applicable law": Relevant data protection laws including GDPR, CCPA.

2. Information We Collect

A. Information You Provide

Email address, referral information, customer support details, and feedback.

B. Automatically Collected

Device data, usage data, and on-chain data (wallet address, balances, transactions).

C. Cookies and Tracking

We use cookies and tracking technologies for authentication, performance analysis, bug monitoring, UX improvement, and referral attribution.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Display wallet data
  • Improve usability
  • Analyze behavior
  • Prevent fraud
  • Administer referral and waitlist programs
  • Respond to support inquiries
  • Comply with legal obligations

4. Legal Bases for Processing (EU/UK Users)

We process personal data based on:

  • Consent
  • Performance of contract
  • Legal obligations
  • Legitimate interests

5. How We Share Information

We do not sell personal information. We may share data with:

  • Service providers: Analytics, cloud infrastructure, error reporting
  • Marketing partners: If you have opted in
  • Legal reasons: When required by law or to protect our rights
  • Business transfers: In connection with mergers, acquisitions, or asset sales

6. International Data Transfers

Data may be transferred to and processed in the United States. Safeguards such as Standard Contractual Clauses (SCCs) are used when required.

7. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Object to or restrict processing
  • Withdraw consent
  • Opt out of marketing communications

Contact: [email protected]. California residents may designate authorized agents.

8. Data Retention

Personal data is retained only as long as necessary for service delivery, legal obligations, dispute resolution, and agreement enforcement.

9. Security

We implement the following safeguards:

  • Encryption in transit
  • Secure cloud infrastructure
  • Internal access controls
  • Monitoring

No system is fully secure. We cannot guarantee absolute security.

10. Third-Party Services

The Service may link to or integrate with wallet providers, DEX aggregators, analytics tools, and social platforms. These third-party services are governed by their own privacy policies.

11. Cookies and Tracking Tools

We use the following types of cookies:

  • Essential cookies: Required for core functionality
  • Performance cookies: Help us analyze usage and improve the Service
  • Marketing cookies: Used for targeted advertising and attribution

You can manage cookies via your browser settings.

12. Children's Privacy

The Service is not intended for users under 13 (or 16 where applicable). If you believe a child has provided us with personal data, please contact us to have it deleted.

13. Region-Specific Disclosures

A. California (CCPA/CPRA)

California residents have the right to know, delete, correct, and opt out. We do not sell personal data.

B. EEA (GDPR)

EEA residents have the right to lodge complaints with a data protection authority and the right to data portability.

14. Changes to This Policy

Material changes will be communicated via in-app message or email.

15. Contact Us

Higher LLC
1621 Central Ave, Cheyenne, WY 82001

Phone: 307-637-5151

Email: [email protected]

Privacy inquiries: [email protected]